Legal

Privacy Policy

Privacy is important to Humane Diet (“Humane Diet,” “us,” “we,” or “our”). This privacy policy (this “Privacy Policy”) describes how your personal information is collected, used, and shared when you visit our website, https://humanediet.com/, (the “Site”) or utilize our services (collectively, the “Services”). By using the Services, you consent to the collection, use, sharing, and storage of your personal information as described below.

This Privacy Policy supplements and is incorporated into our Terms of Service, which together govern your use of the Services. We have endeavored to make this Privacy Policy as clear as possible. If you have any questions, comments, or concerns, please send us an email at help@humanediet.com.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the revised Privacy Policy on the Site. We recommend that you review this Privacy Policy periodically for any updates.

Information We Collect

We collect several types of information for various purposes to improve our Services to you.

Personal Information

When you use the Services, you may provide us with certain personal information. This may include:

  • Contact information such as your name, email address, and phone number
  • Billing information such as your credit card number, address, and billing information
  • Information you provide when you create an account, make a purchase, or contact us

Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

  • Usage data such as browsing history, search queries, and information about how you interact with the Services
  • Device information such as your computer’s IP address, browser type, and operating system
  • Information collected through cookies and other tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and operate the Services
  • To process your orders and transactions
  • To send you marketing and promotional communications (with your consent)
  • To personalize your experience with the Services
  • To improve the Services
  • To comply with legal and regulatory requirements

Sharing Your Information

We may share your information with third-party service providers who help us operate the Services. These service providers are obligated to protect your information and use it only to provide the services we have requested.

We may also share your information if we are required to do so by law or if we believe it is necessary to protect the rights, property, or safety of ourselves or others.

Your Choices

You have certain choices regarding your personal information. You can:

  • Opt out of receiving marketing and promotional communications from us
  • Access and update your personal information

Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.

Contact Us

If you have any questions about this Privacy Policy, please contact us at help@humanediet.com.

PERSONAL INFORMATION WE COLLECT

Humane Diet Privacy Policy

This Privacy Policy explains how Humane Diet (“Humane Diet” or “we”) collects, uses, and discloses information about users of our services (the “Services”).

Personal Information

For purposes of this Policy, “Personal Information” means any information that identifies or relates to a particular individual. This includes information referred to as “personally identifiable information” or “personal data” under applicable data privacy laws, rules, or regulations, including the California Privacy Rights Act (CPRA).

Here are some examples of Personal Information we may collect from users of the Services:

  • Name
  • Login credentials (username and password)
  • Email address
  • Physical address
  • Phone number
  • Credit card and payment information
  • Interests, comments, requests, and other information you provide

Information Collected Automatically

We may also collect certain information automatically as you interact with the Services. This information cannot be used to personally identify you without additional data. Here are some examples:

  • Data relating to your use of our website (Site), such as traffic logs, user behavior, and results of usage
  • Your Internet Protocol (IP) address
  • Site visits, page response times, download errors
  • Length of visits to certain pages
  • Page interaction information (swipes, share lists, recommendations)
  • Information from cookies placed on the Services

Third-Party Service Providers

Humane Diet may utilize third-party service providers, such as ByteDance, Meta, Shopify, or WooCommerce, to collect some of this information.

WHICH COLLECTION TECHNOLOGIES WE USE

Humane Diet uses cookies, log files, and web beacons to collect information about your use of the Site.

  • Cookies: Data files placed on your device containing an anonymous unique identifier. For more information about cookies and how to disable them, visit https://allaboutcookies.org/.
  • Log Files: Track actions on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and timestamps.
  • Web Beacons, Tags, and Pixels: Electronic files that record information about your browsing activity on the Site.

HOW WE USE PERSONAL INFORMATION

Humane Diet uses Personal Information to facilitate your requested services, such as fulfilling orders. We also use this information to:

  • Track user behavior to improve our products and services.
  • Communicate with you about the services you receive from Humane Diet.
  • Generate statistics and trend data for internal and external business purposes, such as marketing campaigns and social media advertising for Humane Diet.

Humane Diet will also use Personal Information to comply with applicable legal or regulatory obligations. This includes:

  • Using the information as part of a judicial proceeding.
  • Responding to a subpoena, warrant, court order, or other legal process.
  • Participating in an investigation or request, whether formal or informal, from law enforcement or a governmental authority.

WHY WE SHARE PERSONAL INFORMATION

Humane Diet does not share your information for commercial purposes. However, we may share your information in the following limited ways:

With Service Providers: We may share your information with trusted third-party companies that perform tasks on our behalf and help us deliver our services to you more effectively.

For Protection Purposes: We may share your information to comply with legal obligations, enforce our Terms of Service, respond to legal requests (such as subpoenas or court orders), cooperate with law enforcement investigations, or prevent fraud or harm to you, other users, or Humane Diet. We may also share information to safeguard the security of our systems and services.

In Business Transfers: In the event of a company sale, merger, consolidation, asset sale, or bankruptcy, user information may be transferred as part of the business transaction.

With Your Consent: We may also share your information with your permission in other specific situations.

PERSONAL INFORMATION SHARED WITH THIRD PARTIES

Humane Diet may share your Personal Information with third-party service providers (“Service Providers”) to assist us in using your information as described above. For example, we use Klaviyo to process and send emails, and Tatari for streaming services.

We collect website usage data using first-party and third-party cookies and other tracking technologies to understand the popularity of our Services and online activity. Additionally, we use this information for website optimization, fraud/security purposes, and advertising.

Your information may be stored by Service Providers, or we may link to other websites or applications that are not affiliated with, owned, or controlled by Humane Diet. When you click on a link or an advertisement, you may be directed to a third-party website. A link to a third party’s website or advertisement does not create a relationship between Humane Diet and that third party. We do not endorse or represent any third parties. The privacy practices of any third parties are not covered by this Privacy Policy, and their use or disclosure of your information (including your personal information) will be governed by their own privacy practices or policies. We encourage you to review the privacy practices of those third parties.

As described, Humane Diet uses your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://thenai.org/. Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

SUBPROCESSORS

Humane Diet conducts thorough due diligence before engaging any third-party service providers or subprocessors. This evaluation process assesses their privacy, security, and confidentiality practices. We then execute an agreement with them that outlines their obligations.

If you have any questions about our Humane Diet’s subprocessing activities, please contact help@humanediet.com.

Our Sub Processors Include:

CONSENT TO DATA PROCESSING IN THE UNITED STATES

Regardless of your location (United States, European Economic Area, or anywhere else), we may transfer and store your personal information outside your country of residence. Currently, your data is stored in the United States. By using our services and accepting this Privacy Policy, you consent to the storage and processing of your Personal Information within the United States. Humane Diet ensures compliance with all applicable laws concerning this Privacy Policy and takes appropriate measures to keep your Personal Information secure. This includes adhering to GDPR requirements for lawful data transfer mechanisms.

SAFETY MEASURES

Humane Diet is committed to securing any Personal Information collected and shared. We have implemented all necessary precautions and technical and physical safeguards to comply with this Privacy Policy and any other applicable data security and data privacy laws and regulations, such as GDPR, CCPA, and CPRA.

We also take industry-standard precautions and enforce safeguards with our third-party service providers to ensure the security and confidentiality of your Personal Information. These safeguards are designed to prevent any Personal Information from being lost, distorted, damaged, or disclosed to unauthorized individuals.

Humane Diet restricts access to your Personal Information to employees or technical service providers who have a legitimate business need to access it in order to provide you with our services. Additionally, we utilize encryption (HTTPS/TLS) to protect data transmitted to and from our websites and tools.

However, it’s important to note that no data transmission over the internet is completely secure. Therefore, Humane Diet cannot guarantee the absolute and complete security of Personal Information transmitted in this way.

RETENTION PERIOD

You can exercise the following rights by contacting Humane Diet at help@humanediet.com:

  1. The right to be informed: You have the right to know what personal data we collect, how we use it, and who we share it with.
  2. The right of access: You have the right to request a copy of the personal data we hold about you.
  3. The right to rectification and correction: You have the right to have any inaccurate or incomplete personal data corrected.
  4. The right to erasure: You have the right to request that we erase your personal data under certain circumstances.
  5. The right to restrict processing and sharing: You have the right to restrict how we use your personal data.
  6. The right to object: You have the right to object to how we use your personal data, particularly for direct marketing purposes.

Verification of Identity: Before processing your request, we may need to verify your identity to ensure we are not sharing data with an unauthorized person. We may request additional information from you for this purpose.

Complaints: As a European or United Kingdom citizen, you have the right to file a complaint with a European Union supervisory authority (or the Information Commissioner’s Office (ICO) if you are a resident of the United Kingdom) if you believe we are not processing your personal data in compliance with applicable law, including the GDPR or UK GDPR.

We encourage you to contact us first by sending an email to help@humanediet.com if you have any concerns. We will make our best efforts to reply promptly and address your questions.

YOUR RIGHTS

If you want to access, update, or delete your personal information, you can submit a request to help@humanediet.com. For more information or to see if these rights apply to you, please contact us. We will promptly review all such requests according to applicable laws.

California, Colorado, Connecticut, Nevada, Utah, or Vermont Residents

If you live in California, Colorado, Connecticut, Nevada, Utah, or Vermont, the law may give you additional rights regarding how we use your personal information. Please review our Supplemental Privacy Notice, which is attached to this document and considered part of it as Exhibit A, to learn more about these rights.

DO NOT TRACK

Do Not Track

Please note that Humane Diet does not alter its website’s data collection and use practices when we see a Do Not Track signal from your browser. However, some third-party sites embedded on our website may track your browsing activities to tailor their content to you.

If you are concerned about third-party tracking, particularly by advertisers, your web browser may allow you to set the Do Not Track (DNT) signal. This informs these third parties that you do not want to be tracked.

Third-Party Tracking

Third-party content providers embedded on Humane Diet’s website, such as segment.com or google.com/analytics, may set cookies on a user’s browser and/or collect information about visits to specific Humane Diet webpages from certain IP addresses. These third parties cannot collect any other personally identifiable information from Humane Diet’s websites unless you provide it directly to them.

MINORS

Humane Diet is committed to protecting the privacy of children. The Site is not intended for users under eighteen (18 years old). Therefore, we will not knowingly collect personal information from children.

CONTACT US

For more information about our Humane Diet privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at help@humanediet.com or by mail using the following details:

Principaly Inc.
Attn: Humane Diet
555 W 00th Street
Floor 000
New York, NY 10010
+1-(555)-555-5555

LAW ENFORCEMENT GUIDELINES

FDA Inspections of Humane Diet Website Content

The scope of FDA investigations is limited to supporting the validity of agency decisions. For details, refer to Chapter 8 of the FDA Investigations Operations Manual https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/inspection-references/investigations-operations-manual.

Chapter 4 of the same manual outlines the FDA’s authority to conduct investigations using publicly available information without issuing a Form 482 (notice of inspection). See, for example, https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/compliance-actions-and-activities/warning-letters.

However, the Investigations Operations Manual also states that “if during a sample collection, [FDA investigators] begin to conduct an inspection (examining storage conditions, reviewing records for compliance with laws and regulations, etc.), they must issue an FDA 482 and continue their activities.” (FDA Investigations Operations Manual, Subchapter 4.1.1.1 (2021), available at https://www.fda.gov/inspections-compliance-enforcement-and-criminal-investigations/inspection-references/investigations-operations-manual).

Furthermore, Subchapter 4.1.4.2 of the manual clarifies that the FDA’s collection of a documentary (“DOC”) sample from the website of a company selling a regulated product constitutes an inspection requiring a Form 482 to be issued. (Ibid.)

U.S. SUPPLEMENTAL PRIVACY POLICY

This US Supplemental Privacy Notice (“Supplemental Notice”) applies only to information collected about consumers in the following states: (1) California, (2) Colorado, (3) Connecticut, (4) Nevada, (5) Utah, and (6) Virginia. This Supplemental Notice outlines our practices regarding the collection, use, and disclosure of Personal Information and provides instructions for submitting data subject requests.

Some portions of this Supplemental Notice apply only to consumers of particular states. In those instances, we have indicated that such language applies only to those consumers.

To the extent terms used in this Supplemental Notice are defined under the applicable US State Privacy Law, they shall have the meanings afforded to them in those statutes, whether or not capitalized herein. As there are variations between such definitions in each of the state statutes, the definitions applicable to you are those provided in the statute for the state in which you are a consumer. For example, if you are a Virginia consumer, terms used in this Supplemental Notice that are defined terms in the VCDPA shall have the meanings afforded to them in the VCDPA as this Supplemental Notice applies to you.

Supplemental Notice for California Residents:

This Supplemental Notice for California Residents applies to our processing of Personal Information subject to the California Consumer Privacy Act of 2018 (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), effective as of January 1, 2023 (collectively, the “California Privacy Laws”). The California Privacy Laws provide California residents with the right to know what categories of Personal Information Humane Diet has collected about them, the right to have Personal Information deleted, the right to opt out of the sale of Personal Information (if applicable), the right to opt in of the sale of Personal Information of consumers under the age of 16 (if applicable), the right to nondiscriminatory treatment for exercising any rights, the right to initiate a private cause of action for data breaches, the right to correct inaccurate Personal Information, and the right to limit the use and disclosure of sensitive Personal Information.

Disclosure for California Consumers:

Unless specifically stated, we have not sold or shared Personal Information about California consumers to third parties for their own use in the past twelve (12) months. Relatedly, we do not have actual knowledge that we sell or share Personal Information of California consumers under 16 years of age. However, we may share your Personal Information with our affiliates and trusted partners in arrangements that may meet the broad definition of “sale” or “share” under California law. In these arrangements, the use of the information we share is limited by policies, contracts, or similar restrictions. That said, we may share information with third-party advertising partners or analytics providers for the purpose of promoting our Services as described above, including for cross-context behavioral advertising. To the extent that such sharing is considered a “sale” under the CCPA, you may opt out of having your Personal Information shared with such advertising partners or analytics providers by emailing us here: help@humanediet.com. For purposes of California law, a “sale” is the disclosure of Personal Information to a third party for monetary or other valuable consideration, and a “share” is the disclosure of Personal Information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.

Additional Privacy Rights for California Residents:

Right to Access: If you are a California consumer, you have the right to ask us to send you the following information up to two times in a twelve-month period: (i) categories of Personal Information we have collected about you; (ii) categories of sources from which we collected the Personal Information; (iii) our business or commercial purpose for collecting Personal Information; (iv) categories of third parties with whom we share Personal Information; (v) categories of Personal Information we disclose about you for business purposes; (vi) categories of Personal Information we sell or exchange for consideration about you; and (vii) the specific pieces of Personal Information we have collected about you.

Right to Delete: If you are a California consumer, you have the right to ask us to delete the Personal Information about you we have collected. We may deny the request if the information is necessary to: (i) complete a transaction, including providing a requested or reasonably anticipated good or service, or fulfill a contract between the consumer and Humane Diet; (ii) detect and protect against security incidents, malicious, deceptive, fraudulent, or illegal activity, or take action against those responsible for such activity; (iii) debug to identify and repair errors impairing intended functionality; (iv) comply with the California Electronic Communications Privacy Act; (v) engage in research in the public interest adhering to applicable ethics and privacy laws where the consumer has provided informed consent; (vi) enable solely internal uses reasonably aligned with the consumer’s expectations based on the consumer’s relationship with Humane Diet; (vii) comply with a legal obligation; or (viii) otherwise use the information internally in a lawful manner compatible with the context in which the consumer provided the information.

Right to Portability: A consumer has the right to request Personal Information about the consumer be disclosed in a common file format.

Right to Opt-in or Opt-out of the Sale of Personal Information: If a business sells Personal Information to third parties, California consumers have the right, at any time, to opt in or out of the sale or disclosure of their Personal Information to third parties.

Right to Designate an Authorized Agent: You have the right to designate an authorized agent to make a request under the CCPA on your behalf. To designate an authorized agent, please contact us. Right to Non-discrimination: The CCPA grants California consumers the right not to be discriminated against for exercising your privacy rights. If you exercise your privacy rights, we will not discriminate against you, for example, by denying you access to our shop or charging you different rates or prices for the same Services, unless that difference is reasonably related to the value provided by your data.

California Privacy Rights Act: In addition to the rights provided by the CCPA, California residents are provided with the following rights through the California Privacy Rights Act: (i) the right to request that incorrect or outdated Personal Information be corrected but not deleted; (ii) the right to restrict a business’s ability to process sensitive data about the consumer; and (iii) prohibition against a business making decisions about a consumer based solely on an automated process without human input.

California Shine the Light: The California “Shine the Light” law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their Personal Information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of Personal Information disclosed to those parties.

Disclosure About Direct Marketing for California Residents: California Civil Code § 1798.83 permits California residents to annually request certain information regarding our disclosure of Personal Information to other entities for their direct marketing purposes in the preceding calendar year. We do not distribute your Personal Information to other entities for their own direct marketing purposes.

Supplemental Notice for Colorado Residents: The Colorado Privacy Act provides Colorado residents with the following rights: (i) the right to opt out of the processing of Personal Information concerning the consumer; (ii) the right to confirm whether a business is processing Personal Information concerning the consumer and to access:

the consumer’s Personal Information; (iii) the right to correct inaccurate Personal Information collected from the consumer; (iv) the right to delete Personal Information concerning the consumer; (v) the right to restrict a business’s ability to process Personal Information about the consumer, specifically to opt out of processing for profiling/targeted advertising purposes; (vi) a prohibition against a business making certain decisions about a consumer based solely on an automated process without human input; and (vii) the right to data portability. When exercising the right to access Personal Information, a consumer has the right to obtain the Personal Information in a portable, and to the extent technically feasible, readily usable format that allows the consumer to transmit the data to another entity without hindrance. A consumer may exercise this right no more than two times per calendar year.

Supplemental Notice for Connecticut Residents: The Connecticut Data Privacy Act provides Connecticut residents with the following rights: (i) the right to confirm whether a business is processing Personal Information concerning the consumer and to access the consumer’s Personal Information; (ii) the right to request that incorrect or outdated Personal Information be corrected but not deleted; (iii) the right to delete Personal Information concerning the consumer; (iv) the right to restrict a business’s ability to process sensitive data about the consumer- specifically to opt out of processing for profiling/ targeted advertising purposes; (v) the right to request Personal Information about the consumer be disclosed in a common file format; (vi) the right to opt out of the sale of Personal Information about the consumer to third parties; and (vii) prohibition against a business making certain decisions about a consumer based solely on an automated process without human input.

Supplemental Notice for Nevada Residents: We generally do not disclose or share Personal Information for profit. If you are a resident of Nevada, you have the right to opt out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. To exercise this right, if applicable, you or your authorized representative may submit a request to help@humanediet.com. If you have any questions, please contact us at help@humanediet.com. We will respond to your verified request as soon as reasonably practicable, but no later than sixty (60) days after receipt. If circumstances cause any delay in our response, you will be promptly notified and provided a date for our response.

Supplemental Notice for Utah Residents: The Utah Consumer Privacy Act provides Utah residents with the following rights: (i) the right to confirm whether a business is processing Personal Information concerning the consumer and to access the consumer’s Personal Information; (ii) the right to delete Personal Information concerning the consumer; (iii) the right to restrict a business’s ability to process sensitive data about the consumer- specifically to opt out of processing for profiling/ targeted advertising purposes; (iv) the right to request Personal Information about the consumer be disclosed in a common file format; and (v) the right to request to opt out of the sale of Personal Information about the consumer to third parties.

Supplemental Notice for Virginia Residents: The Consumer Data Protection Act provides Virginia residents with the following rights: (i) the right to confirm whether or not a controller is processing the consumer’s Personal Information and to access such Personal Information; (ii) the right to delete Personal Information provided by or obtained about the consumer; (iii) the right to obtain a copy of the consumer’s Personal Information that the consumer previously provided to the business in a portable and, to the extent technically feasible, readily usable format; (iv) the right to opt out of the processing of the Personal Information for purposes of, targeted advertising, the sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer; and (v) the right to restrict a business’s ability to process Personal Information about the consumer, specifically to opt out of processing for profiling/targeted advertising purposes.

Disclosure for Colorado, Virginia, Utah, and Connecticut Consumers: Unless specifically stated, we do not sell or share Personal Information to third parties for their own use. However, we may share or process one or more of the above categories of Personal Information with our affiliates and trusted partners in arrangements for purposes of targeted advertising, as the terms “sell,” “share,” “process,” and “targeted advertising” are defined in the CPA, VCDPA, UCPA, and CTDPA. In these arrangements, the use of the information we share is limited by policies, contracts, or similar restrictions.

Changes to this Supplemental Notice: We reserve the right to amend this Supplemental Notice at our discretion and at any time. When we make material changes to this Supplemental Notice, we will notify you by posting an updated Supplemental Notice on our website and listing the effective date of such updates.

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